This notice explains what we keep, why, and what you can ask of us. It applies to this website, to enquiries and to the work we do together.
- 01
Who we are
Ombrelle Atelier, Lda. is an architecture and interiors practice registered in Lisbon at Rua das Janelas Verdes 42, 1200-690 Lisbon. In this notice, “we”, “us” and “the studio” mean Ombrelle Atelier.
We are the controller of the personal information described here. If you have a question about this notice, write to privacy@ombrelle.example and a named person will reply.
- 02
What we collect
We keep the information you choose to give us, and a small amount of technical information needed to run this website.
- Contact details you send through a form or by email: your name, email address, phone number and the message itself.
- Project details from the enquiry form: type of project, location, budget range and timeline.
- Correspondence and drawings exchanged during a project, kept in our project archive.
- Basic server logs (IP address, browser, pages requested), kept for no longer than 30 days.
- 03
How we use it
We use your information to answer your message, to prepare a proposal if you ask for one, and to deliver and document the work we do together.
We do not sell personal information, and we do not use it for advertising. We send a newsletter only to people who have asked for it, and every issue carries a one-click way out.
- 04
Legal basis
Where you contact us, we rely on our legitimate interest in replying to you. Where we work together, we rely on the contract between us. Where we keep records for tax and professional liability, we rely on a legal obligation. Where you subscribe to the newsletter, we rely on your consent, which you can withdraw at any time.
- 06
How long we keep it
Enquiries that do not become projects are deleted after 24 months. Project records are kept for ten years after completion, the period during which we may be asked about the design and construction of a building.
- 08
Your rights
You may ask to see the information we hold about you, to correct it, to have it deleted, to restrict how we use it, or to receive a copy in a portable format. You may also object to our use of it. We will answer within one month.
If you are unhappy with our answer, you have the right to complain to your local data protection authority.
- 09
Security
Our files are stored with encryption at rest, access is limited to the people working on your project, and every studio account uses two-step sign-in. Paper drawings are kept in a locked archive in the studio.
- 10
Changes to this notice
When we change this notice, we update the date at the top of the page. If a change is significant, we will tell current clients by email before it takes effect.
Questions
Write to us, or by post to Ombrelle Atelier, Rua das Janelas Verdes 42, 1200-690 Lisbon.